News

When Banks and Tech Giants Shift Blame, Customers Fall Through the Cracks

This week, Westpac’s chief executive criticised Meta for allowing scam adverts and even illegal bank account sales on its platforms. It sparked a wider discussion about the rise of online scams and who should be responsible for preventing them. But there’s a bigger story behind the headlines.

Fraud Awareness Week

It’s International Fraud Awareness Week and a reminder that financial harm isn’t always a headline-grabbing scam. Often, it’s something small that slipped through: an unauthorised transaction, a fee charged in error, or a bank process that failed at the wrong moment.

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