A catalyst for positive change in the financial sector
About EquiClaim
EquiClaim specialises in helping Australians resolve bank complaints quickly and fairly — with no win, no fee. Our purpose is to champion fairness, guide everyday Aussies through financial challenges, and make a tangible impact on Australia's Financial Health. We're dedicated to ensuring our customers not only gain financially but also feel heard and valued every step of the way.
Our mission
As change agents in the financial landscape, we're committed to balancing the playing field, providing unwavering support, and offering equal opportunities to everyone we work with. We also believe in empowering Australians to take action — whether that’s understanding how the AFCA complaints process works or finding answers to common questions in our FAQs — so you feel confident every step of the way.
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