News
When a Bank Says "Oops, Our Bad"—Sort Of
Picture this: You're doing it tough, living on a modest income, and your bank is quietly charging you fees every month. Meanwhile, they have a free account option that you qualify for—but they never tell you about it. For years.That's exactly what happened to over 2 million Commonwealth Bank customers. And recently, after months of pressure, the bank finally admitted they'd made a mistake.
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Banks Signal Tougher Scam Protection
Australia’s scam landscape is shifting again, this time from the top of the banking sector.This week, the Australian Banking Association (ABA) appointed Nuno Matos (ANZ) as its new Chair. Leadership changes don’t often make headlines, but his first statement did:He highlighted strengthening scam safeguards as a key priority for Australian banks.
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